Service - VENSYS Elektrotechnik GmbH

VENSYS Service is available to our customers around the clock - worldwide. A quick and reliable repair service and efficient maintenance management help reduce operating costs. VENSYS technicians are available around the world and can be called on the Hotline at any time. Our highly qualified engineers and technicians support your projects from the first second. They support costumers during the planning stage, ensure the smooth construction of the wind and solar parks as well as high efficiency and profitability of the systems for the complete life cycle.

VENSYS Service - Highlights:

comprehensive monitoring and evaluation
Available around the world
Highly qualified engineers and technicians
Efficient maintenance management (diagnostics and upgrades)
Maintenance and Service On-Site for converter (wind/solar), mean-voltage transformers as well as control gears
Spare parts available from licensees around the world

What makes VENSYS service so special:

A unique service and support structure sets us apart from our market competitors; through close cooperation we create clarity about complex issues.

Direct contact

Diagnostics

Face-to-Face

Communication

Collaboration

Direct contact persons and clearly defined communication channels.

Our technical support structure ensures detailed problem analyses on the joint search for solutions.

Continuous visits create an enormous potential for learning and facilitate quick and efficient solutions.

Our communication channels allow for quick dissemination of important information.

Joint developments, production as well as the after-sales service ensure both a global quality standard and the exchange of knowledge.

Long Term Service Agreement (LTSA):

The LTSA is our customer-friendly “all inclusive” package. With our LTSA, operators can calculate all operating costs of their WEC – conveniently and hassle-free. The technical availability guarantee provides operators with optimal planning security for their projects.

Maintenance Service Agreement (MSA):

The Maintenance Service Agreement MSA is geared to the individual needs or wind farm operators. With our MSA, operators can use their own service structures, provided that they comply with VENSYS requirements. In doing so, operators can rely on the support of VENSYS technicians any time.