Service - VENSYS Elektrotechnik GmbH

VENSYS Elektrotechnik is your reliable partner for all service provisions during the entire service life of your wind turbines. In addition to technological innovation and highest quality, our comprehensive service represents the third pillar of VENSYS Elektrotechnik GmbH.

Our highly qualified engineers and technicians support costumers during the planning stage, ensure the smooth construction of the wind turbine as well as high efficiency and profitability of the system for its complete life cycle.

VENSYS Service ensures low operating costs through quick and reliable repair services and smooth-running maintenance management.

Our service technicians are available around the world and can be accessed through the VENSYS-hotline. Our services are based on maintenance solutions that cater to your individual requirements with respect to your location and your specific needs as a wind farm operator.

VENSYS Service - Highlights:

comprehensive monitoring and evaluation
Available around the world
Highly qualified engineers and technicians
Efficient maintenance management (diagnostics and upgrades)
Maintenance and Service On-Site for converter (wind/solar), mean-voltage transformers as well as control gears
Spare parts available from licensees around the world

What makes VENSYS service so special:

A unique service and support structure sets us apart from our market competitors; through close cooperation we create clarity about complex issues.

Direct contact

Diagnostics

Face-to-Face

Communication

Collaboration

Direct contact persons and clearly defined communication channels.

Our technical support structure ensures detailed problem analyses on the joint search for solutions.

Continuous visits create an enormous potential for learning and facilitate quick and efficient solutions.

Our communication channels allow for quick dissemination of important information.

Joint developments, production as well as the after-sales service ensure both a global quality standard and the exchange of knowledge.

Long Term Service Agreement (LTSA):

The LTSA is our customer-friendly “all inclusive” package. With our LTSA, operators can calculate all operating costs of their WEC – conveniently and hassle-free. The technical availability guarantee provides operators with optimal planning security for their projects.

Maintenance Service Agreement (MSA):

The Maintenance Service Agreement MSA is geared to the individual needs or wind farm operators. With our MSA, operators can use their own service structures, provided that they comply with VENSYS requirements. In doing so, operators can rely on the support of VENSYS technicians any time.